Last Updated: September 2024

At Quality Life Healthcare, we value your privacy and are committed to protecting your personal information. This Privacy Policy is designed to help you understand how we collect, use, disclose, and safeguard your personal information when you visit our website or use our products and services.

By accessing our website or using our products and services, you consent to the practices described in this Privacy Policy. Please read this policy carefully to understand your rights and responsibilities regarding your personal information.

  1. Information We Collect

    We may collect the following types of information:

    • Personal Information: This may include your name, email address, phone number, postal address, and any other information you provide when filling out forms on our website or when contacting us.
    • Usage Information: We may collect information about your interactions with our website and services, such as your IP address, browser type, operating system, and browsing behavior.
    • Cookies: We use cookies and similar tracking technologies to collect information about your browsing preferences, such as the pages you visit, the links you click, and other actions you take on our website.
  2. How We Use Your Information

    We may use your personal information for the following purposes:

    • To provide and maintain our products and services.
    • To communicate with you and respond to your inquiries.
    • To improve and personalize your experience on our website.
    • To send you marketing communications, promotions, and updates if you have provided your consent.
    • To monitor and analyze website usage and trends.
  3. Sharing Your Information

    We may share your personal information with third parties, including:

    • Service Providers: We may provide your information to trusted service providers who assist us in delivering our products and services and maintaining our website. These providers are obligated to follow strict privacy standards and will only receive the information necessary for their services.
    • Legal Requirements: We may disclose your information if required by law, such as in response to a court order or a government request. However, we will always strive to protect your privacy within the limits of the law.
    • SMS Consent: Your phone number and SMS consent will never be shared or sold to any third party or affiliates for marketing purposes.
  4. SMS Text Alerts

    By using our website, you agree to receive SMS text alerts related to franchise opportunities and updates. You can opt in or out of these alerts by following the instructions provided on our website. Choosing to opt in or out of SMS text alerts does not impact your access to other website features.

  5. Your Choices

    Regarding your personal information, you have the following options:

    • Access and Correction: You can access, update, or correct your personal information by contacting us. We provide the means to ensure your personal data is accurate and complete.
    • Opt-In and Opt-Out: You can choose to opt in or out of certain communications. When you provide personal information, you will have the opportunity to opt in to receive marketing communications from us. You can opt out of these communications at any time by following the instructions provided in the communication.
  6. Data Security

    We implement reasonable security measures to protect your personal information from unauthorized access, disclosure, alteration, and destruction. Additionally, we ensure that any third parties with whom we share your information also maintain appropriate security measures to safeguard your data.

  7. Changes to This Privacy Policy

    We may update this Privacy Policy to reflect changes in our practices or legal requirements. Any updates will be posted on our website, and the “Last Updated” date will be modified accordingly.

  8. Contact Us

    If you have any questions or concerns regarding this Privacy Policy or your personal information, please contact us.

  9. SMS Terms and Conditions

    Consent to Receive SMS Communications

    By providing your phone number and opting in, you consent to receive SMS messages from Quality Life Healthcare. Your phone number will not be shared with third parties for marketing purposes.

    Types of SMS Communications

    If you have opted in to receive text messages from Quality Life Healthcare, you may receive messages related to:

    • Appointment reminders
    • Service updates
    • Important notifications
    • Customer support responses
    • Promotional or special offers (if applicable)

    Your messages will be tailored to the services offered byQuality Life Healthcare. Standard messaging disclosures apply.

    Example Message:

    “Hello, thank you for contacting Quality Life Healthcare. How can we assist you today? Reply STOP to opt-out at any time. Message and data rates may apply. For help, text HELP or visit our https://www.qualitylifehc.com/privacy-policy.”

    Message Frequency

    The frequency of SMS messages may vary based on your engagement with our services. On average, we anticipate sending 5 to 50 messages per day across all users, depending on customer interactions and service updates.

    Fees for SMS Messaging

    Your mobile carrier may charge fees for sending and receiving text messages. Charges may vary depending on your carrier’s pricing structure and whether the message is sent domestically or internationally.

    Opt-In Method

    Customers opt in to receive SMS communications from Quality Life Healthcare by completing the consent form on our website at https://www.qualitylifehc.com/. Your consent will not be shared with third parties for marketing purposes.

    Opt-Out Method

    You can opt out of receiving SMS messages from Quality Life Healthcare at any time by replying STOP to any message. Once opted out, you will no longer receive SMS communications. You may opt back in by replying START at any time.

    Standard Messaging Disclosures

    • Message and data rates may apply.
    • Message frequency may vary.
    • You can opt out at any time by texting STOP.
    • For assistance, text HELP or visit our Privacy Policy.

    For further inquiries, contact our support team at 267-310-3331 or email us at admin@qualitylifehc.com.